Miscava Autoship Terms

Manage repeat deliveries with confidence

Review these Autoship terms before enabling subscriptions. They explain billing, delivery windows, and how to make changes so you stay in control of recurring orders.

How Autoship works

Autoship lets you schedule repeat deliveries for eligible products. Pricing, discounts, and delivery windows are shown at checkout before you confirm.

  • Your first order processes immediately; future orders follow the schedule you set
  • You can pause, skip, or change quantities from your account up to 24 hours before the next charge
  • Some heavy or temperature-sensitive items may have different delivery slots in Kathmandu, Bhaktapur, or Lalitpur

Pricing and promotions

Autoship discounts apply only while the subscription stays active and for items that remain eligible. We will notify you if a supplier changes prices or eligibility.

  • Each delivery is charged the current Autoship price on the day we prepare it, about 5 days before it arrives. If a price has changed since your last delivery, we email you the old and new price before you confirm
  • Coupons may apply to your first shipment only unless stated otherwise
  • If an item can't be filled in full when we prepare a delivery, we leave it out of that delivery, email you with similar products, and include it again next time. If nothing can be filled, we skip that delivery and you are not charged

Billing, cancellations, and returns

Your saved payment method is charged at the time each Autoship order is processed. Receipts are emailed after successful payment.

You can cancel any future Autoship from your account dashboard. Cancellation stops future shipments and charges but does not affect orders that have already been dispatched.

  • To avoid the next charge, cancel or skip at least 24 hours before the scheduled date
  • Returns follow our standard policy for unopened items; contact support if a delivery arrives damaged
  • If a payment fails, we will notify you and retry before canceling the pending shipment

Support and updates

For help adjusting delivery frequency, addresses, or payment methods, contact support@miscava.com or start a live chat. We may update these terms as we expand Autoship availability.